A dynamic effective individual with great customer and employee management experience.
Oversees meal preparations, ensuring compliance with health, safety, food handling, and hygiene standards.
Ensures customer satisfaction with all aspects of the restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Minimum 5 years of experience in restaurant management and hospitality.
• Proven track record of success in driving sales and profitability.
• Strong leadership and interpersonal skills with the ability to motivate and develop a team.
• Excellent communication, problem-solving, and organisational skills.
• Proficient in Microsoft Office Suite.
• Skilled at using POS systems.
• A passion for the restaurant industry and a commitment to providing exceptional customer service.